Returns & Exchanges Policy
At Fragrantika, we want you to be completely satisfied with your signature scent. If you are not entirely happy with your purchase, we offer a hassle-free return policy for unopened and unused products within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Log into your Fragrantika account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Pack with Care
Place the unused items in their original designer packaging and secure them inside a sturdy shipping box to ensure they are protected during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned fragrance, we will issue a full refund to your original payment method within 5-7 business days.
