Frequently Asked Questions
Everything you need to know about your Fragrantika experience.
Are your fragrances 100% authentic?
Yes, we guarantee that all products sold on Fragrantika are 100% authentic and sourced directly from authorized distributors or the original brands.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy for beauty products?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How should I store my perfumes to ensure they last?
To preserve the integrity of your fragrance, store bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.